Returns & Exchanges

We want you to love your &Collar gear, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. Whether you need a different size or a different style, we make the process seamless so you can get back to looking your best.

1

Visit Our Portal

Head over to our online returns center and enter your order number and zip code to initiate your request.

2

Choose Your Option

Select whether you would like to exchange your item for a new size or color, receive store credit, or get a refund to your original payment method.

3

Print and Pack

Download your prepaid shipping label and securely package your items, ensuring all original tags are still attached.

4

Drop Off and Relax

Drop your package at the designated carrier location; once we receive and inspect your items, we will process your exchange or refund within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing